What are aftersales audits?

Mar 12, 2020

What are aftersales audits?

In the automotive industry, aftersales refers to the provision of spare parts, support and service once the initial sale of the vehicle has taken place and it’s squarely aimed at increasing aftersales revenue and customer retention.

Successful and compliant aftersales provision often requires the use of complex machinery that needs regular maintenance. Caltec undertakes auditing of all sales, service, parts, and body shop activities on behalf of large and medium franchised dealers throughout the UK, working on client premises and using existing field staff engineers and assessors.

Caltec’s team of professionals has many years of extensive experience in the automotive business and whatever the challenge, wherever the location of the client, they are there to help whilst delivering great value and customer service.

Caltec Calibration provides a range of calibration and inspection services for onsite tools and equipment for over 3,000 customers in the UK